The System of the Goods and Services Tax (GST) portal generates several documents, including notices and orders, which are then communicated to taxpayers. Most of these documents have a unique identifier, such as the Document Identification Number (DIN) or Reference Number (RFN), which is also generated by the System. These documents can be traced through the portal, particularly on the taxpayer’s dashboard. However, there is an upcoming feature that will allow taxpayers to verify these documents using their auto-generated RFN.
Moreover, to help taxpayers determine if an offline communication sent by the State GST tax officer is legitimate, a new feature has been provided for RFN generation by State tax officers and verification by taxpayers. The State Tax office can generate an RFN for any physical correspondence sent to the taxpayer, which can then be validated by the taxpayer both before and after logging in. Once the facility for verifying RFN of system-generated documents is deployed, it will also be available seamlessly using the same link.
To verify the RFN of any offline communication sent by State GST officers, taxpayers can navigate to Services > User Services > Verify RFN option and provide the RFN for verification. If the RFN is valid and corresponds to an offline communication generated by the State GST officer, the relevant details will be displayed. Some limited details will be provided even before logging in, while more comprehensive details will be available when the taxpayer logs in and verifies the RFN mentioned in an offline communication issued to them. This feature is only applicable for offline correspondence issued by State GST authorities, whereas the CBIC DIN facility may be used for documents issued by Central GST officers.